Webinar: Building a World Class Onboarding Experience
$59.00
Description
When:
Wednesday, September 24th, 3-4 PM Eastern
How much:
Free to ACSA members; $59 for non-members
What:
Onboarding isn’t just paperwork and a quick tasting—it’s your chance to turn a new hire into a long-term team member and brand ambassador. In this interactive session, we’ll break down what makes a world-class onboarding experience in the distilling industry, from the production floor to the tasting room. You’ll learn how to design an onboarding process that connects people to your mission, sets clear expectations, and builds strong relationships—especially for front-of-house staff, who are often the face of your brand. Expect practical tools, distillery-specific examples, and a few laughs along the way. Whether you’re an owner, manager, or team of one, you’ll leave with actionable ideas you can implement right away to make “Best Job Ever!” more than just a feeling.
Guest:
Bailey Borzecki is the founder of Golden Hour Consulting, an Austin-based firm specializing in leadership development and HR strategy for craft beverage and hospitality brands. She has deep roots in the distilling world, having supported the growth of Dogfish Head’s distillery in Delaware and its expansion into canned cocktails as part of the company’s broader hospitality ventures. Bailey led people strategies that supported distillery staffing, training, and culture-building, ensuring the guest experience matched the quality of the spirits.
Today, she serves as fractional Director of HR for Still Austin Whiskey Co., where she partners with leadership to strengthen talent strategies, develop managers, and support a rapidly growing team in one of Texas’s leading grain-to-glass distilleries. With over a decade in the craft beverage industry, Bailey brings a unique blend of operational insight and people expertise to help distilleries scale without losing their craft-driven culture.
